IT Support Services in the UAE

The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle. If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world. We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre. During the hiring process, you can expect: Step 1 – Apply Submit your application and we’ll then send you an email to confirm that we’ve received your application. Step 2 – Review Our Recruitment Team will review your application. Step 3 – Video Interview and Assessment If you’re shortlisted for the role, we’ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage. Step 4 – Offer If successful, we’ll send you an offer of employment which will include the benefits package for your role. We have outlined below the specific job details for each of our roles: Airport / Customer Service Agent (Emirates and Dnata)