Question 1

How do I log in as a customer?

Accepted Answer

Enter your phone number, receive a one-time password (OTP), and confirm to log in securely.

Question 2

How do I create a task?

Accepted Answer

Tap the + button on Home. Fill title, description, location, budget, optional images, time slot. Tap Create.

Question 3

How do I accept or reject offers?

Accepted Answer

Open Offers list in Task Detail, choose Accept, Ignore, or send a counter-offer.

Question 4

How is payment handled?

Accepted Answer

Payment is processed after completion and your approval. Secure, platform-managed.

Question 5

Can I cancel a task?

Accepted Answer

Yes, you can cancel a task from Task Detail before an offer is accepted. Once work has started, contact support.

Question 6

What if the work isn't done properly?

Accepted Answer

Don't approve the task completion. Raise a dispute via the app or contact support@taysir.ae — payment is held until the issue is resolved.

Question 7

How do I log in as a tasker?

Accepted Answer

Phone number + OTP. Complete profile basics if prompted.

Question 8

When do I get paid?

Accepted Answer

Payment is released after the customer approves task completion. Funds are transferred to your registered payout account within 1–3 business days.

Question 9

What are the service fees for taskers?

Accepted Answer

Taysir currently charges a 12% flat service fee on all tasks. A tier-based fee will be introduced later to reward high-performing taskers.

Question 10

How do I contact support?

Accepted Answer

Email support@taysir.ae with details including Task ID, description, and screenshots.

Question 11

How do I delete my account and data?

Accepted Answer

Delete from Profile in the app or email support from your registered address. This action is irreversible.

Question 12

What happens if there is a dispute?

Accepted Answer

Contact support@taysir.ae with your Task ID and evidence. Our team reviews disputes and mediates a fair resolution. Payment is held during the process.

Sentro ng Tulong

Mga Madalas Itanong

Para sa mga Customer

Para sa mga Tasker

Suporta at Paglutas ng Problema

Submit a Request

Sentro ng Tulong

Mga Madalas Itanong

Para sa mga Customer

Paano ako mag-log in bilang customer?

Paano ako gumawa ng task?

Ano ang magagawa ko sa Task Detail screen?

Paano ako tumanggap o tumanggi ng mga offer?

Paano ito bayaran?

Paano ako humingi ng tulong sa Taysir AI?

Puwede ko bang kanselahin ang isang task?

Paano kung hindi maayos ang pagkakagawa ng trabaho?

Kasama ba ang VAT sa presyo?

Para sa mga Tasker

Paano ako mag-log in bilang tasker?

Ano ang Tasker Onboarding?

Paano ako mag-browse at pumili ng mga task?

Paano ako gagawa o mag-a-update ng offer?

Ano ang mangyayari kapag natanggap na ang aking offer?

Ano ang service fee para sa mga tasker?

Kailan ako mababayaran?

Puwede ba akong mag-message bago magsimula?

Ano ang mangyayari kung kanselahin ng customer?

Paano nakakaapekto ang rating sa akin?

Paano ko isesetup ang aking payout account?

Suporta at Paglutas ng Problema

Paano ako makikipag-ugnayan sa support?

Bakit may nakita akong 'inappropriate content' na babala?

Puwede ba akong ma-ban dahil sa paglabag?

Ano ang dapat kasama sa isang support request?

Ano ang mangyayari kung may dispute?

Secure ba ang aking personal na data?

Paano ko buburahin ang aking account at data?

Submit a Request